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Terms of Service

These terms govern access to and use of VenuePivot’s websites, applications, and related services.

Last updated November 6, 2026

Using VenuePivot

You must be authorized to act for the organization using the service, provide accurate information, protect your credentials, and use VenuePivot only in compliance with applicable law and your organization’s agreement. You are responsible for activity performed through your account.

Acceptable use

You may not misuse the service, interfere with its operation, attempt unauthorized access, probe or circumvent security controls, introduce malicious code, infringe others’ rights, or use the service for unlawful, deceptive, or abusive activity.

Subscriptions and payment

Paid plans, billing periods, fees, discounts, free periods, renewal terms, and taxes are governed by the applicable order, subscription record, or written agreement. Except where required by law or stated in that agreement, fees already due are non-refundable.

Customer content

You retain rights in content you submit. You grant VenuePivot the limited rights needed to host, process, transmit, back up, and display that content to provide and protect the service. You represent that you have the necessary rights and permissions to submit it.

VenuePivot technology

VenuePivot and its licensors retain all rights in the service, software, documentation, designs, and related technology. Feedback may be used to improve the service without an obligation to compensate you.

Third-party services

Integrations and third-party services may be governed by separate terms and privacy practices. VenuePivot is not responsible for third-party systems outside its control.

Availability and changes

We work to keep the service reliable and secure, but availability can be affected by maintenance, emergencies, third-party systems, and events outside our control. Features may evolve, and material changes will be handled according to the applicable agreement.

Disclaimers and liability

To the extent permitted by law, the service is provided without warranties not expressly stated in an applicable written agreement. Liability, indemnification, suspension, termination, governing law, and dispute terms are governed by that agreement; where none exists, applicable law controls.

Contact

Questions about these terms can be submitted through our support contact form.

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