Information we collect
We collect information you provide, including account details, business contact information, support communications, demo requests, and content entered into the service. We also collect technical and usage information such as device, browser, IP address, timestamps, security events, and feature interactions.
How we use information
We use information to provide and secure the service, authenticate users, process requested workflows, respond to inquiries, support customers, improve reliability, prevent abuse, and meet legal obligations. We do not sell personal information.
Customer data
Organizations control the business data they submit to VenuePivot. We process that data to provide the contracted service and according to the organization’s instructions. Users should direct organization-specific access or deletion requests to their organization’s administrator.
Service providers and disclosures
We may share information with infrastructure, communications, security, analytics, and professional-service providers that help operate VenuePivot. We may also disclose information when legally required, to protect rights and safety, or as part of a business transaction subject to appropriate safeguards.
Retention and security
We retain information for as long as needed to provide the service, maintain required business and audit records, resolve disputes, and satisfy legal obligations. We use administrative, technical, and organizational controls designed to protect information; no system can guarantee absolute security.
Your choices
You may request access, correction, or deletion where applicable. Some records may need to be retained for security, contractual, financial, or legal reasons. You can also control certain browser storage through your browser settings.
Children and changes
VenuePivot is a business service and is not directed to children. We may update this policy as the service or applicable requirements change, and will post the revised date on this page.
Contact
For privacy questions, use our support contact form.